At Beauty Precision, we pride ourselves on offering the best customer service possible. Please read over our policies carefully prior to booking and make yourself aware of our policies, which have been designed to ensure an enjoyable visit for all clients. If you have any questions regarding cancellations or rescheduling please get in touch with us.
We request all appointments to be confirmed with either a credit card or gift certificate number if they are over the value of $100 or treatment time of 60 minutes.
Cancelations & Rescheduling
We understand there can be unforeseen circumstances and you may need to cancel your appointment, but we kindly request that you provide us with a minimum of 24 hours notice, or one full business day for any cancellations, changes or requests for rescheduling appointments.
A $50 fee for treatments under $100 or 50% fee for treatments over $100 applies after this time.
Failure to show to your appointment, a 100% of booked service charged.
Cancellations are best made via phone so please call us on 03 5250 5704 and if we are unable to get to the phone or it’s after hours please leave us a voicemail.
Beauty Precision will send you an SMS conformation message to confirm your appointment for your convenience. Please reply YES to confirm your appointment or call 03 5250 5704 immediately to cancel or reschedule the booking.
Please make sure you arrive to your appointment at least 10-15 minutes prior, arriving late for a scheduled appointment may reduce your treatment time so that it doesn’t delay our next client/s treatment. Please note the full value of your scheduled treatment will still be applied.
Whether it’s the room temperature, the amount of massage pressure, number of pillows or conversation level, please notify us of any preferences. Our qualified therapists are trained to respect your comfort and privacy. During all treatments, the body is fully draped, except for the area being worked on. Disposable undergarments are provided and are optional.
Mobile Phones/ Technology
To preserve the serenity of the spa environment we respectfully request that mobile phones be turned to silent when you enter the spa.
All Beauty Precision therapists are certified in their respective services. Should your preferred therapist be unavailable on the day of your treatment, they will be replaced with an equally caring and qualified member of our team and you will be notified of any changes.
We are really sorry but we do not offer a babysitting service so alternative arrangements will have to be made. We are a day spa so we need a quiet relaxing environment for all our clients. If you do need to bring your children to a 15-minute appointment we request that they are kept seated in the reception area and that their noise level is kept to a minimum.
Prices are subject to change without prior notice; confirmation of the prices of the services we offer can be addressed to our reception on 03 5250 5704.